We had a wonderful stay at this hotel and cannot recommend it enough! The property has been beautifully updated—everything felt incredibly fresh, clean, and modern. The location was absolutely perfect and made getting around so convenient. But what truly sets this place apart is the incredible staff; they were so welcoming, helpful, and attentive from the moment we checked in. To top it all off, the breakfast was awesome! There were so many delicious options, and it was the perfect way to start the day. I will definitely be staying here again on my next trip!

Thoroughly enjoyed the stay here. Everything was super clean, the room was surprisingly big and roomy, would be perfect for a longer stay, was sorry to say we only needed one night. The ladies at the front desk were so helpful and kind, breakfast was delicious, and I cannot stress enough how clean and nice the rooms and facility was. What 100% recommend to stay here.

Stay at this hotel was very good. Staff, especially during nights, was very customer friendly with "ready to help" attitude! Cleaning service is also very good, they actually clean the room!

I was disappointed at check-in. When I was asked for my driver's license and handed it to the clerk, it seems that common courtesy is to do the same, hand back. However, this clerk not on place the driver's license on the counter to pick up, she did it again after asking for my credit card. I hand it to her and in return, she placed it on the counter. After that, there was nothing else that could be said that would have made me feel respected and appreciated as a guest.

Went down for breakfast at 6:16 this morning. The front part of the lobby, where you get your coffee for breakfast coffee was cold. Had been left all night no fresh coffee. Spoke to the front desk, he blamed it on the kitchen staff Spoke to this kitchen staff, she blamed it on the front desk. Didn’t get any hot coffee till 6:35 AM Front desk person was sitting in the breakfast area doing computer, work and all like for school or something. Maybe he should’ve made coffee this morning. Breakfast sausage was cold this morning. A girl cooked to where they’re like powder. Need a spoon to eat dang eggs. Actually, this is the most pathetic breakfast I’ve ever had at any Hilton property in all the world.

Very new and clean hotel that's conveniently located to the major Sugar Land shopping centers. I enjoyed using the walking paths behind the hotel that connect to the nearby residential neighborhoods. Breakfast was good. I didn't get to use the fitness center, but it looked very nice and better than most hotel gyms. Shout out to the cleaning staff as they never seem to stop and clearly have an eye for detail.

Sherri, the director of sales is the rudest person I have ever met. I called the front desk to ask about something, she answered the phone. Apparetnly, she wasnt happy covering the desk. As a former Hilton manager for years. I honeslty dont understand how someone liker her could work in the hospitality field and go all the way up to director? She hung up on me. I thought we got disconneced cause there is no way she would hang up on me when I am just asking a simple question, it rung, she picked up and hung up again right away without even answering. I would like to see her reaction when this goes on the SALT results. I am an assistant general manager at an IHG hotel and I would never hang up on anyone unless they were literally cursing me out and I had asked them a couple of times to calm down and they wont, then I would have the right to hang up. But to do what she did, is just plain rudeness and she is not worthy of the job she has right now. People come to hotels to escape their busy lives, to relax and enjoy, to get pampered, to find their needs met before they even ask for it not to get hung up on. This hotel is rated 10 out of 12 hotels in the area. Now you now why. Please choose the people you hire especially if you are representing Hilton. I would be more than happy to provide my phone number privately if you would like to confirm this incident from the phone records. Thank you!

So we got here Friday evening and check in was fine. Then we got upstairs and it was instantly humid in the hallways but we tried to ignore because we had ac in the room. The room was clean but there was nowhere to put our luggage. My mom came here for family but also business and could not use her WiFi. We asked about the WiFi several times and was told they had someone working on it Friday, then Saturday, now Sunday. I asked for a late check out because of the amenities inconvenience I was told the WiFi was “Hilton’s issue not ours” and late check out would be a charge. Every other hotel is 12p for check out. Also the two times our rooms were cleaned there was blonde straight hair found, room half cleaned, and no replacement of what we use. Our phone was offline the ENTIRE STAY. So we had to use the app which wasn’t working the best. When people come to stay they pay to have amenities not to be told there’s nothing you can do or expect for us to use our networks which barely worked in the hotel. Staying with Marriott is the best way because we get taken care of better. We expected more from Hilton and we hate that this has dampened our view.

I recommended this hotel for its lively location near HEB, Walmart, and restaurants, but the management was HORRIBLE. Room phone didn't work, and front desk staff gave dismissive 'it'll be fixed tomorrow' responses. WiFi was also down (they were working from the hotel!) and wasn't fixed in 5 days. Not good for international guests without local sims. Would've been better off at Hilton Garden which is another parking lot. Bad service, dirty rooms and very bad breakfast. Please dont be fooled by the location or look if this hotel?

Be very careful staying here and check your statement line by line. I was charged more than the actual cost of my stay, with confusing extra charges that were not clearly explained upfront. The folio was difficult to follow, and the final balance did not match what I expected based on the length and rate of my stay. On top of that, the way I was treated raised serious concerns. It felt like I was being singled out and treated differently, which gave the impression of possible racial profiling. Staff interactions were noticeably less respectful and more dismissive compared to others, which made the experience uncomfortable and frustrating. Overall, this stay felt misleading and unprofessional. I strongly recommend guests carefully review their bills and question any unexplained charges before leaving. I will not be returning.